1. What is House of Ever Grace?
House of Ever Grace is a faith-based brand created to inspire believers and remind individuals of who God is in their everyday lives. Our pieces are more than apparel—they’re daily declarations of faith, identity, and truth.
2. What does your brand stand for?
We stand for faith, grace, identity in Christ, and boldness in belief. Every design is created to spark conversations about Jesus and serve as a reminder that you are covered, chosen, and called.
3. Who is this brand for?
This brand is for believers, seekers, and anyone who needs a daily reminder of God’s presence. Whether you’re strong in your walk or still finding your way—there’s something here for you.
4. Are your products true to size?
5. How long does it take to process and ship orders?
Processing time typically takes 3–7 business days. Shipping times vary depending on your location but usually range from 3–5 business days after your order has been processed.
6. Do you offer custom designs?
Yes! We offer custom designs for individuals, groups, churches, and special events. Please contact us directly for custom requests and pricing or email at [email protected]
7. What is your return/exchange policy?
Due to the nature of our products, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 3 days of delivery and we’ll make it right.
8. How should I care for my items?
For Apparel (Shirts, Sweatshirts, etc.):
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Wash inside out
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Use cold water
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Avoid bleach
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Tumble dry low or air dry
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Do not iron directly on the design
For Snowglobe Tumblers:
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Hand wash only (do not place in dishwasher)
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Do not soak or submerge for long periods
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Avoid extreme heat (do not microwave or leave in hot areas)
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Do not freeze
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Handle with care to prevent damage
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Keep the lid dry when possible
Each tumbler includes a care card for quick reference, but following these guidelines will help keep your pieces looking beautiful and lasting longer.
9. Do you ship internationally?
At this time, we only ship within the United States. We hope to expand in the future!
You can reach us via email at [email protected] or through our contact form on the website. We typically respond within 24–48 hours.
Some items will be restocked, while others are limited drops. Be sure to follow us on social media and subscribe to our email list so you don’t miss out!
12. How can I stay updated on new releases?